AR Caller

Executive – Accounts Receivable (AR Caller)


Give wings to your career as an Accounts Receivable caller by joining our call center team. As an executive – accounts receivable caller, you will be responsible for making calls to insurance companies to follow-up on pending claims. We are looking for people with excellent spoken English skills, preferably with experience in account receivables, and denial management processes.

Review the job description below and apply online below:



Perform pre-call analysis and check status by calling the payer or using IVR or web portal services

Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference

Record after-call actions and perform post call analysis for the claim follow-up

Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact

Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on client’s systems, interpret explanation of benefits received etc prior to making the call

Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments


To be considered for this position, applicants need to meet the following qualification criteria:

1-4 Years of experience in accounts receivable follow-up / denial management for US healthcare customers

Fluent verbal communication abilities / call center expertise

Knowledge on Denials management and A/R fundamentals will be preferred

Willingness to work continuously in night shifts

Basic working knowledge of computers.

Prior experience of working in a medical billing company and use of medical billing software will be considered an advantage. We will provide training on the client’s medical billing software as part of the training.

Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus

We are hiring fresh graduates as well as experienced resources


Call us at: +91-9361797863

Email us at:
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July 20, 2023
Peraxa Healthcare Solutions LLC

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